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The limits to digital delivery

If the conference presentations, media articles and tech budgets of the UK’s leading service providers are to be believed then the age of digital-by-default, consumer

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Data Analytics Q&A

Q&A Logic only leads to conclusions, it’s emotion that leads to action Question: Thanks for your series Glenesk…I run a data analytics team for a

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From insight to action

From insight to action Analytics and insight are only as valuable as the results they help unlock The trickiest part of driving evidence-based change is

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Measuring the right things

Measuring the right things Know what drives value in your business “What is your organisation trying to achieve?”  It’s a simple question but when we

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Legal services

Modern Law article

Published in Modern Law Read our latest article in Modern Law below or download it here. To read the full report the article is based

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Legal services

Customer Service Review

Customer Service Review 2021 Welcome to our 2021 Customer Service Review of UK consumer law! If, like us you are curious to understand the progress

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COVID-19 Analysis

COVID-19 Analysis Confirmed number of COVID-19 cases across England To give an understanding of how quickly COVID-19 is spreading, we analysed the relative change in

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Glenesk guide to working at home

The Glenesk guide to working at home Humans love habits. Reduced social interactions present people with a number of challenges, but setting yourself up to

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Make the most of Teams

Make the most of Teams With most of the country moving to home-working, businesses are exploring ways to improve connectedness and collaboration in their teams

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